Straive Helps Leading Journal Reduce Manuscript Backlog by Improving Processes Supporting Peer Review

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Challenge

A leading multi-disciplinary journal’s performance indicators began to deteriorate as a result of clogged editorial pipelines caused by backlogged manuscripts. Additionally, high attrition among the in-house team contributed to the quick accumulation of manuscript backlog.

It was important to clear the submission backlog and improve the submission-to-decision time to restore the journal performance to its benchmark. The backlog of unprocessed submissions had to be promptly addressed.

straive-helps-leading-journal-reduce-manuscript-backlog-by-improving-processes-supporting-peer-review-challenge
straive-helps-leading-journal-reduce-manuscript-backlog-by-improving-processes-supporting-peer-review-approach

Straive Approach

To address this, Straive:

  • Set up a core team of 5 PhDs to serve as team leaders
  • Optimized editorial workflow reporting, enabling better staff management
  • Reduced average time to respond to customer queries from 5 days to 1 day

Impact Generated

  • Reduced average time to respond to customer queries from 5 days to 1 day

Learn how Straive helped the journal clear the submission backlog with minimal disruption to the workflow.

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